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Senior Director, AMS – Customer Excellence Lead; Remote
Remote / Online - Candidates ideally in
Santa Clara, Santa Clara County, California, 95053, USA
Listed on 2026-05-27
Santa Clara, Santa Clara County, California, 95053, USA
Listing for:
ServiceNow
Remote/Work from Home
position Listed on 2026-05-27
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Technical Support
Job Description & How to Apply Below
Service Now is seeking a Customer Success Leader to manage and enhance customer relationships in the Telco & Media sector. The role requires at least 10 years of experience in customer success and business growth, along with a strong background in SaaS environments. You will spearhead initiatives to improve customer satisfaction, drive operational excellence, and lead a team in delivering impactful solutions.
This position is flexible or remote and offers a competitive salary range of $205,900 - $370,600, along with comprehensive benefits.
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Position Requirements
10+ Years
work experience
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