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Customer Service Representative - State Farm Agent Team Member
Remote / Online - Candidates ideally in
Cambridge, Dorchester County, Maryland, 21613, USA
Listed on 2026-05-30
Cambridge, Dorchester County, Maryland, 21613, USA
Listing for:
Karen Davis - State Farm Agent
Remote/Work from Home
position Listed on 2026-05-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Our agency also values work-life balance, understanding the importance of personal well-being and fulfillment outside of work. We offer flexible schedules and remote work options to ensure our employees can achieve a healthy equilibrium between their professional and personal lives.
Moreover, we are committed to investing in our employees' professional development. We provide opportunities for continuous learning, training programs, and mentorship to help our team members enhance their skills and advance in their careers.
We take pride in our agency's inclusive and supportive culture, where collaboration and teamwork are highly encouraged. We believe in celebrating successes together and fostering a positive and motivating work environment.
Join our agency, and you'll become part of a team that is passionate about what they do, dedicated to delivering exceptional results, and committed to creating a workplace that enables everyone to thrive.
Responsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Simple IRA
- Hourly pay plus commission/bonus
- Health, dental and vision insurance
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Growth potential/Opportunity for advancement within my agency
- Licensing paid by agent
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
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