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Customer Relations Representative - State Farm Agent Team Member
Remote / Online - Candidates ideally in
Chesapeake, Virginia, 23320, USA
Listed on 2026-05-30
Chesapeake, Virginia, 23320, USA
Listing for:
Jenel Smith - State Farm Agent
Part Time, Remote/Work from Home
position Listed on 2026-05-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
- Bonus based on performance
- Competitive salary
- Paid time off
- Training & development
Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Handle incoming calls
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Hourly pay plus commission/bonus
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- People-oriented
- Self-motivated
- Proactive in problem solving
- Dedicated to customer service
- Ability to multi-task
- Ability to effectively relate to a customer
- Bilingual - Spanish preferred
- Property and Casualty license (must be able to obtain)
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Flexible work from home options available.
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