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Customer Relations Representative - State Farm Agent Team Member

Remote / Online - Candidates ideally in
Saint Paul, Washington County, Minnesota, 55128, USA
Listing for: Matt Jonza - State Farm Agent
Remote/Work from Home position
Listed on 2026-05-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
  • Sales
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 38000 - 54000 USD Yearly USD 38000.00 54000.00 YEAR
Job Description & How to Apply Below
Location: Saint Paul

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance
Are you looking to make a positive impact in people’s lives? Seek no further!

Join our award-winning team at Matt Jonza - State Farm, where we are dedicated to providing exceptional service to our clients. As a top-performing agency, we pride ourselves on creating a positive and fun work environment that values every team member's contributions. If you are passionate about helping people, detail-oriented, and driven to make a difference, we want you on our team!

Requirements:
If you are energetic, goal-oriented, and customer experience minded, we are excited to harness your talents in this rewarding opportunity to build your career. You're enthusiastic to develop your skills and eager to share the value insurance and financial products play in helping people manage the risks of everyday life and realize their dreams.
  • Must be able to obtain Property & Casualty and Life & Health Licenses
  • Excellent Communication Skills – Written, Verbal, and Auditory
  • Possess a positive attitude and a fun, outgoing personality that thrives in a people-centric environment
  • Dedicated to exceptional customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs
Responsibilities:
We encourage each team member to bring their authentic skills and insights to work each day helping our customers.
  • Establish customer relationships and follow up with customers as needed
  • Provide outstanding customer service by addressing client inquiries, resolving issues, and ensuring client satisfaction
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Collaborate with team members to achieve agency goals and uphold our commitment to excellence
What do we offer? We offer a variety of benefits to support our team, including:
  • 4% 401(k) Match
  • $75K Group Life Coverage
  • $120/mo towards Life and Disability Coverage
  • 17 days PTO
  • 50% Major Medical Health covered with BCBS (Gold Plan- $2K Deductible)
  • Salary & Commission/Bonus
  • Valuable Work Experience
  • Growth Potential & Opportunity for Advancement within my Agency
  • Agent Aspirant Program for Individuals Aspiring to Own a Business
Hours:

9:00 AM - 5:00 PM

Offices in:
Oakdale, MN and Hudson, WI (Fully remote position available)

Compensation: Base Salary of $38,000-$54,000 Per Year (Average commissions of 5K-20K)

This is a remote position.

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