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Technical Support HelpDesk/Support

Remote-First Technical CSE: Drive Adoption & Value

Remote / Online - Candidates ideally in
Lorain, Lorain County, Ohio, 44052, USA
Listing for: Cribl
Remote/Work from Home position
Listed on 2026-05-30
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 110000 - 160000 USD Yearly USD 110000.00 160000.00 YEAR
Job Description & How to Apply Below
Cribl is seeking a Customer Success Engineer to ensure customer adoption and value realization. This role requires at least 5 years of customer advocacy experience, great communication skills, and an engineering-oriented mindset. Responsibilities include acting as a trusted advisor, establishing stakeholder relationships, and tracking customer metrics. The position is remote-first and requires occasional travel within Ohio, Michigan, or Indiana. A competitive salary of $110,000-$160,000, along with comprehensive benefits, is offered.
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