Remote Concierge: Seamless Itinerary Designer

At Dreams Travel CR,we are passionate about helping travelers create unforgettable experiences. Asan Online Travel Coordinator, you will play a key role in supporting clients throughout theentire travel process—from the moment they begin planning until they safely return home.

Your goal is toensure every travel experience is smooth, organized, and enjoyable. You will assist with travel arrangements, answer questions, manage updates, and provide guidance so travelers feel confident every step of the way. By understanding each client’s preferences and expectations, you will help coordinate trips thatmatch their needs and create memorable journeys.

Key Responsibilities

• Handle incoming inquiries viaemail, phone, and messaging platforms.
• Assist clients with itinerary updates, travel questions, and general trip coordination.
• Provide clear information about destinations and travel requirements.
• Confirm trip details andfollow up with clients before departure.
• Collect feedback and maintain communication after travelers return.
• Resolve concerns with empathy, patience, and timely communication.

Benefits

• Fully remote position with flexible scheduling.
• Access to training resources and exclusive travel perks.
• Supportive and collaborative team environment.
• Opportunities for professional growth within the travel industry.

What We’re Looking For

• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• Excellent attention to detailand organizational abilities.
• Comfort learning and using digital tools and online systems.
• Genuine passion for traveland helping others create great experiences.