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Technical Support HelpDesk/Support

Senior Client Support Specialist – Mortgage Tech

Remote / Online - Candidates ideally in
Miami, Miami-Dade County, Florida, 33101, USA
Listing for: ICE
Remote/Work from Home position
Listed on 2026-05-30
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading financial technology company is seeking a Client Support Specialist II to provide technical and business support to customers leveraging their innovative products. The ideal candidate will have 2 years of customer service experience, strong problem-solving skills, and a commitment to customer satisfaction. Responsibilities include resolving customer issues, documenting interactions, and mentoring team members. This role also requires the capability to thrive in a remote work environment while managing complex technical inquiries.
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Position Requirements
10+ Years work experience
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