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HelpDesk/Support Customer Service Rep Technical Support Bilingual

Remote Support Specialist — Education Programs

Remote / Online - Candidates ideally in
Orem, Utah County, Utah, 84058, USA
Listing for: Odyssey
Remote/Work from Home position
Listed on 2026-05-30
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
An education technology firm is seeking a Support Associate to provide exceptional customer service in a remote role. The ideal candidate will have over 3 years of customer support experience, strong communication skills, and proficiency in tools like Zendesk. Responsibilities include resolving inquiries through various channels and maintaining accurate records. This position offers a chance to impact families positively in the U.S. education landscape.

Ideal candidates reside in specific states, including Utah.
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