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Remote Member Support & Solutions Advisor

Remote / Online - Candidates ideally in
City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: Broadview Federal Credit Union
Remote/Work from Home position
Listed on 2026-05-30
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: City of Syracuse

Broadview Federal Credit Union is seeking a Member Service Representative to deliver exceptional service to credit union members over the phone. Responsibilities include resolving issues, understanding financial needs, and educating members on products.

The position requires strong customer service skills, excellent communication, and the ability to multitask. Training will be provided, with a requirement to work remotely and transition to a hybrid model in the future.

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