SaaS Product Support Specialist — Remote; PH
Remote / Online - Candidates ideally in
Champaign, Champaign County, Illinois, 61820, USA
Listed on 2026-05-30
Champaign, Champaign County, Illinois, 61820, USA
Listing for:
PriceLabs
Remote/Work from Home
position Listed on 2026-05-30
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
A leading SaaS company is seeking a Product Specialist to be the first layer of communication with customers. The role involves addressing customer issues, conducting product walkthroughs, and providing support across various channels. Candidates should have over a year of experience in customer support, strong analytical abilities, and excellent communication skills. This position is remote-first, allowing for flexible work hours, and requires individuals who are empathetic and have a problem-solving mindset.
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