Remote Collector - Reside

Account Control Technology Remote Collector – Must Reside in Illinois (Lake Forest, IL)

Job :  | Type:
Full-Time | # of Openings: 5 | Category:
Collections

Please Note: After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI‑powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process.

Candidates hired for work‑from‑home positions will receive company‑issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.

Work Location: Remote / Work from home. To be considered for this position you must reside in Illinois.

Compensation: $16–17 per hour plus bonus.

Transworld Systems, Inc. is an industry leader for over 40 years, providing business process outsourcing services including accounts receivable management, customer relationship management and back office services for a diversified customer base. Our 60,000 clients are empowered to successfully address immediate business needs while facilitating long‑term growth across the entire customer lifecycle.

Build Your Future! Come join our thriving team as a Remote Collections Representative. We are seeking ambitious, self‑motivated and driven people for a rewarding career in the customer service arena.

• Work from home
• Paid training
• Team‑oriented work environment
• Growth opportunity
• Generous bonus opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401(k) retirement plan with employer matching, paid time off and paid holidays!

• Call consumers to secure payment on past‑due accounts. Each call is unique—never boring.
• Ensure all work is performed in compliance with company policies and local, state, and federal collections laws and regulations.

• High School diploma or equivalent
• High‑speed internet connection required
• FDCPA knowledge preferred
• Professional phone etiquette and solid negotiating skills
• Positive attitude and strong customer‑service aptitude
• Ability to problem‑solve and multitask
• Willingness to maintain confidentiality
• Ability to remain in a stationary position 95% of the time
• Ability to communicate accurately over the phone

• Normal corrective vision; ability to see color and distinguish letters, numbers and symbols
• Frequently required to sit, stand, walk, talk, hear, bend and reach
• Ability to reach with hands and arms
• Occasionally lift and/or move up to 20 lbs with or without accommodation
• Ability to stand for long periods of time with or without accommodation

• Broadband internet connection (no DSL or dial‑up)
• Hard‑wired connection required (no Wi‑Fi or Wi‑Fi hotspots)
• Speed test: 25 Mbps download, 20 Mbps upload

The work environment is predominantly indoor with moderate noise levels. The position requires minimal travel. Employees can perform essential functions with or without reasonable accommodation.

This job description is not an exclusive or exhaustive list of all job functions that a team member may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability, and any other basis protected by federal, state or local laws.