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Support Operator; Remote
Remote / Online - Candidates ideally in
Buffalo, Erie County, New York, 14201, USA
Listed on 2026-05-30
Buffalo, Erie County, New York, 14201, USA
Listing for:
RocketNode, Inc.
Remote/Work from Home
position Listed on 2026-05-30
Job specializations:
-
Customer Service/HelpDesk
Technical Support
Job Description & How to Apply Below
The following is what the job involves:
As a support operator you will be responsible for providing our customers with adequate support regarding any of their products and services with Rocket Node. In order to successfully do your job at Rocket Node you should have experience in majority of the following fields:
- Virtualizor Front End Panel
- Pterodactyl Front End Panel
- Linux/Windows Operating System
- The following Pterodactyl Eggs (Minecraft, GTA:5 FiveM, Rust)
You will also be responsible for providing the customer a professional experience by greeting the customer before responding to a ticket, and respectfully asking them what their issues are and how we can further assist them.
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