German-Speaking Auto Support Agent; Remote – Greece

Location: Remote from Greece (relocation required)

Employment Type: Full-time

Languages Required: German (fluent), English (working proficiency)

Industry: Automotive Support Services

Position Overview

Our client delivers customer support services for a well-established automotive brand and is currently expanding its German-speaking support team.

This is an entry-level opportunity suitable for candidates starting their professional career. Relocation to Greece is required prior to employment. A relocation support package is provided.

Key Responsibilities

• Provide customer assistance in German via phone, email, and digital communication channels
• Support customers with inquiries related to vehicle features, service appointments, warranty information, or general product questions
• Follow established procedures and service guidelines to ensure accurate and consistent support
• Document interactions and case details in internal systems
• Maintain quality standards and comply with operational requirements
• Escalate technical or complex matters to specialized teams when necessary

• Fluent written and spoken German
• Good command of English (level B2)
• Strong communication and problem-solving skills
• Basic IT skills and ability to navigate support systems
• Willingness to relocate and reside in Greece

• Full-time employment contract
• Structured on boarding and paid training
• Relocation support package
• Benefits in accordance with local labor legislation