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Remote Student Support Advisor; Tier 2
Remote / Online - Candidates ideally in
Gilbert, Maricopa County, Arizona, 85233, USA
Listed on 2026-05-30
Gilbert, Maricopa County, Arizona, 85233, USA
Listing for:
Cengage Group
Full Time, Apprenticeship/Internship, Remote/Work from Home
position Listed on 2026-05-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Cengage Group is looking for a Tier 2 Student Advisor in Phoenix, AZ, dedicated to providing exceptional customer service in a fast-paced environment. This role requires strong empathy and communication skills to effectively resolve customer issues and build relationships. You will handle both inbound and outbound contacts, multitasking within various platforms. Compensation ranges from $19.00 to $22.00 USD, depending on experience and qualifications, with a schedule of Monday through Friday, 8:30 AM - 5:00 PM EST/CST/PST.
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