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Technical Support Customer Service Rep HelpDesk/Support Customer Success Mgr./ CSM

Veterinary CX Leader — Remote & Data-Driven Impact

Remote / Online - Candidates ideally in
Everett, Snohomish County, Washington, 98213, USA
Listing for: VetRec
Remote/Work from Home position
Listed on 2026-05-31
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Vet Rec is looking for a Customer Experience Lead to lead their Customer Experience team either remotely or at HQ in Seattle. This role requires 5+ years of experience managing customer experience teams and a background in the veterinary industry. Responsibilities include leading the customer service team, optimizing customer satisfaction processes, and collaborating with various departments. The ideal candidate thrives in a startup setting and is both data-driven and passionate about improving the customer journey.
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