Remote Member Service Specialist
Remote / Online - Candidates ideally in
Appleton, Outagamie County, Wisconsin, 54914, USA
Listed on 2026-05-31
Appleton, Outagamie County, Wisconsin, 54914, USA
Listing for:
United Way of Massachusetts Bay and Merrimack Valley
Remote/Work from Home
position Listed on 2026-05-31
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
United Way of Massachusetts Bay and Merrimack Valley is looking for a Member Service Representative (MSR) to join our fully remote Contact Center team. The MSR will manage high-volume inbound calls, assisting with membership, banking products, and more, while meeting efficiency and quality standards.
The ideal candidate will have strong technical proficiency, be capable of navigating multiple systems, and possess excellent communication skills. This role offers medical benefits, PTO starting at 20 days, and a flexible remote work environment.
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