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Bilingual Customer Success Mgr./ CSM

Remote VA Call Center Supervisor

Remote / Online - Candidates ideally in
Chantilly, Fairfax County, Virginia, 22021, USA
Listing for: The Bowen Group - VEOCC
Full Time, Remote/Work from Home position
Listed on 2026-05-31
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Success Mgr./ CSM
  • Management
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
A veteran support services company is seeking a Customer Service Supervisor to lead a team providing support for the Veterans Experience Office's contact center. Key responsibilities include coaching CSRs, managing escalated inquiries, and ensuring high-quality service. Applicants need 4+ years in call center roles and 1+ year in supervisory positions. This is a full-time remote position, requiring candidates to reside within a 60-minute drive of designated training facilities.
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