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Strategic CSM – Mid‑Market; Finance SaaS – Remote

Remote / Online - Candidates ideally in
Peachtree Corners, Gwinnett County, Georgia, 30092, USA
Listing for: Maxio
Remote/Work from Home position
Listed on 2026-05-31
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Strategic CSM – Mid‑Market (Finance SaaS) – Remote
A leading financial operations platform is seeking a Customer Success Manager to drive account stability and customer health. You will collaborate cross-functionally to resolve complex issues and advocate for customer needs, ensuring they can effectively use the platform's capabilities. Ideal candidates will have 3-6 years of experience in Customer Success within B2B SaaS, strong communication skills, and background in finance or SaaS metrics.

The position offers remote working options and comprehensive benefits.
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