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Travel Specialist

Remote / Online - Candidates ideally in
San Antonio, Bexar County, Texas, 78208, USA
Listing for: Hellosunshinetravels
Remote/Work from Home position
Listed on 2026-05-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep, Client Relationship Manager
  • Sales
    Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Are you passionate about cruising and dedicated to helping others plan unforgettable getaways? We are seeking a motivated, service-driven Cruise Vacation Consultant to join our expanding travel team. In this role, you will work closely with clients to design seamless and memorable cruise experiences - from selecting the ideal itinerary to coordinating onboard activities. If you thrive in a client-focused environment and love talking travel, this may be the perfect opportunity for you.

Key Responsibilities
  • Guide clients through cruise destinations, itineraries, and package options to create fully customized vacation experiences.
  • Manage bookings, modifications, and cancellations in accordance with vendor and company policies.
  • Provide accurate, detailed information on cruise lines, ships, ports of call, excursions, and travel requirements.
  • Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
  • Deliver an exceptional client experience from initial consultation through post-travel follow-up.
  • Maintain organized and up-to-date records for all client interactions, quotes, and bookings.
  • Stay current with cruise industry trends, promotions, and partner offers to provide informed recommendations.
  • Collaborate with team members to enhance service quality and support overall client satisfaction.
Qualifications
  • Must be at least 18 years old and reside in the United States.
  • Prior experience in travel sales, hospitality, or customer service (cruise experience is highly preferred).
  • Strong communication and interpersonal skills with a client-first mindset.
  • Self-motivated with the ability to balance multiple clients, priorities, and deadlines.
  • Comfortable using booking platforms, CRM systems, and other essential travel technology.
  • Detail-oriented with excellent problem-solving abilities.
What We Offer
  • Access to top-tier cruise vendors, exclusive travel perks, and insider industry benefits.
  • Comprehensive training and ongoing mentorship to support professional growth.
  • Flexible remote work environment with unlimited earning potential.
  • A positive, collaborative team culture dedicated to success and development.
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