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Student Loan Support Specialist; Onsite → Remote

Remote / Online - Candidates ideally in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listing for: Nelnet, Inc.
Full Time, Apprenticeship/Internship, Remote/Work from Home position
Listed on 2026-06-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 16.5 - 21.07 USD Hourly USD 16.50 21.07 HOUR
Job Description & How to Apply Below
Position: Student Loan Support Specialist (Onsite → Remote)

Nelnet, Inc. in Lincoln, NE, is hiring for a customer service role where you will assist customers with student loan inquiries, handling tasks through various communication platforms. The position involves working onsite at Nelnet’s 401 building and offers a comprehensive training program.

With a pay rate starting at $16.50 per hour, the role also includes eligibility for significant benefits and a supportive workplace culture. Candidates should have a high school diploma and customer service experience.

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