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Family Services Consultant

Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listing for: AO Globe Life
Remote/Work from Home position
Listed on 2026-06-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 35000 - 55000 USD Yearly USD 35000.00 55000.00 YEAR
Job Description & How to Apply Below

AO Globe Life is seeking qualified candidates to help families across the United States access important supplemental benefit programs—all from the comfort of home. This mission-driven, remote-first opportunity is designed for individuals who want meaningful work, professional development, and long-term career growth.

Whether you are beginning your career or exploring a new professional path, this role allows you to make a real impact while building valuable skills in a supportive environment.

You will connect with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through available options.

Key Responsibilities
  • Connect with individuals who have expressed interest in learning about benefit programs

  • Schedule and conduct virtual consultations with clients via Zoom

  • Guide clients through available benefit options and assist with enrollment

  • Maintain accurate client records and follow-up communications

  • Deliver excellent client service and build lasting relationships

  • Participate in mentorship sessions, training programs, and team development meetings

What We Offer
  • 100% remote role — work from anywhere in the United States

  • Flexible scheduling

  • Warm leads provided — no cold calling or prospecting

  • Weekly pay via direct deposit

  • Training and ongoing professional development support

  • Monthly and quarterly performance bonuses

  • Advancement opportunities for high-performing team members

  • Supportive, collaborative team culture

Who Thrives in This Role
  • Strong communicators with a client-focused mindset

  • Organized and self-motivated professionals

  • Individuals comfortable using Zoom and other digital tools

  • Experience in customer service, sales, or consulting is helpful but not required

  • Growth-minded individuals who value coaching and professional development

Requirements
  • Must be legally authorized to work in the United States

  • Reliable internet connection

  • Windows-based laptop or desktop computer with a functioning webcam

About AO Globe Life

For more than 70 years, AO Globe Life has served working families across the United States by providing supplemental benefits that help protect their financial futures. We proudly support union members, veterans, credit union members, and associations nationwide while offering meaningful remote career opportunities built on service, integrity, and growth.

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