Remote Concierge Customer Experience Specialist
Remote / Online - Candidates ideally in
Redding, Shasta County, California, 96001, USA
Listed on 2026-06-02
Redding, Shasta County, California, 96001, USA
Listing for:
Blue Shield of CA
Full Time, Remote/Work from Home
position Listed on 2026-06-02
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Blue Shield of CA is looking for a Concierge Customer Service Representative to deliver exceptional support to our top-tier customers. In this role, you will handle calls, provide empathetic service, and proactively address members' needs. This position is hybrid with full-time virtual work, and training is remote.
You will be crucial in navigating healthcare complexities while ensuring our members feel supported. Applicants must have a high school diploma and ideally three years of relevant experience. Strong computer skills, particularly in Excel, are necessary for success.
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