Work From Home Customer Support Specialist; Entry-Level

In this role, you’ll be the person families turn to when they have questions about their benefits. You won’t be cold calling or pushing sales — you’ll be speaking with people who already reached out for information.

Your job is to listen, explain their options in a clear way, and help them feel confident about their choices. It’s meaningful work that helps families find security and gives you room to develop new skills and grow into leadership.

• Communicate with clients and build trust through clear, friendly conversations

• Walk families through their benefit options and answer their questions

• Offer supportive, professional service during every interaction

• Collaborate with leadership to make processes smoother and more efficient

• Participate in training and ongoing development

• Strong communicators who enjoy helping people

• Individuals who are positive, patient, and empathetic

• Organized and self-motivated professionals who work well remotely

• Quick learners who are open to feedback and growth

• Experience in customer service, sales, or insurance is helpful but not required

• Must be legally able to work in Canada or the United States

• Flexible, remote work you can do from anywhere

• Weekly pay with bonus opportunities

• Ongoing training and mentorship from experienced team leaders

• A clear path to advancement for those seeking leadership roles

• A supportive, mission-focused team culture

• The satisfaction of helping families every single day