Customer Service Rep - WFH

For more than six decades, we’ve been helping hardworking families secure their future with supplemental and permanent benefits they can rely on. With relationships spanning over 40,000 unions and associations around the globe, we are proud to stand as the only 100% union-label provider of our kind. Our purpose is clear: to protect families with honesty, care, and consistency.

We’re searching for driven individuals who take pride in helping others and creating positive experiences. In this role, you’ll be the first point of contact for union members seeking information about their benefits. Your responsibility will be to guide them through their options, provide clear explanations, and ensure every question is answered with professionalism.

Your daily responsibilities will include handling inbound and outbound outreach, booking and conducting virtual meetings, presenting benefit programs to interested members, completing paperwork, and checking for accuracy through quality control. If you enjoy building trust, simplifying complex topics, and making a meaningful impact, this is a great fit.

• Weekly Pay & Bonuses – Average first-year earnings of $55K

• Career Advancement – Clear path to leadership and long-term growth

• Flexible Hours – Set a schedule that works for you

• Work From Home – Fully remote opportunity with digital support

• Residual Income – Earn on renewals for lasting financial stability

• Health Coverage – Full benefits for you and your family

• Training That Works – One-on-one mentorship to help you succeed

• Annual Company Trips – Past destinations include Puerto Rico, Cancun, Disney, Las Vegas, and the Bahamas

• Strong communication and people skills

• Effective time management and organizational ability

• Must be 18 years of age or older

• Able to pass a background check

• High school diploma or equivalent (further education is a plus)

• Customer service or retail experience is helpful, but not required