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Call Center Agent- Home Office & Remote Arizona
Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-06-03
Phoenix, Maricopa County, Arizona, 85003, USA
Listing for:
Perun HR
Remote/Work from Home
position Listed on 2026-06-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
- Home Office & Remote Arizona
WHAT YOU'LL DO:
- Answer incoming phone calls, assist with scheduling appointments, and answer all questions about our services.
- Ensure that all additional service opportunities are presented to the customers in a confident manner including "why" the service would be beneficial to the experience.
- Answer each call thoroughly, yet efficiently, ensuring all information is correctly obtained from the customers.
- Demonstrate effective problem solving and customer relation skills.
- Communicate information clearly and accurately to the customers through the appropriate written and verbal means.
- Provide feedback to supervisors on processes and customer interactions as necessary.
We'll provide training and information to make sure you're comfortable in your new role, however, we're looking for you to come to the table with the following skills and/or experience:
- High school diploma or a combination of education and experience
- Strong grammar and communication skills
- Strong computer skills and the ability to use multiple systems at the same time, while answering calls
- Demonstrated success in providing exceptional customer service on the phone and via email
- Fluent English required;
English and Spanish would be beneficial - Perform at, or above, the company's expectations including maintaining appropriate performance levels for Individual Talk Time, Quality, Sales percentage, etc.
- Demonstrate regular attendance and adherence to call center schedule
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