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Bilingual HelpDesk/Support Customer Service Rep Technical Support

Remote Bilingual Customer Success Specialist — Chinese​/English

Remote / Online - Candidates ideally in
Rio Rancho, Sandoval County, New Mexico, 87174, USA
Listing for: Framework Ventures
Remote/Work from Home position
Listed on 2026-06-04
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, HelpDesk/Support, Customer Service Rep, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Framework Ventures is seeking a Customer Success Specialist who is fluent in both English and Chinese to join their Customer Success team in the United States. The ideal candidate will have over 2 years of experience in customer support within the crypto, fintech, or financial services sectors. This role involves delivering responsive user support, collaborating with cross-functional teams, and educating users on product features.

An annual performance-based bonus is included as part of the benefits offered.
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