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Remote Customer Success Manager - SaaS & Cyber Security, Equity
Remote / Online - Candidates ideally in
Springfield, Hampden County, Massachusetts, 01101, USA
Listed on 2026-06-04
Springfield, Hampden County, Massachusetts, 01101, USA
Listing for:
Itlearn360
Remote/Work from Home
position Listed on 2026-06-04
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
Black Kite is seeking a Customer Success Manager who will be responsible for managing accounts and developing customer relationships in Boston, MA. The ideal candidate should have experience in SaaS platforms and strong communication skills.
This remote position offers a competitive salary between $90K-$110K and includes benefits such as medical coverage, flexible PTO, and company stock options. The role involves onboarding customers, analyzing platform usage, and identifying expansion opportunities.
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