1st Party Mortgage Collections Agent

Job Overview

Alliance One is hiring Remote 1st Party Mortgage Collection Agents in Maumee, OH. Remote work is available after Day 1, but candidates must reside in the Maumee area and be able to come to the office on the first day to pick up equipment at 1684 Woodlands Dr, Maumee, OH 43537.

• Provide the highest level of customer service via inbound/outbound calls in communication with consumers regarding mortgage assistance.
• Navigate multiple systems in a fast‑paced environment.

• Prior customer service experience (call‑center / banking experience is a plus).
• Excellent verbal communication skills.
• Ability to problem‑solve creatively.
• Strong desire to achieve goals.
• Basic computer knowledge/skills.
• Ability and openness to work with a diverse customer base.
• Works well in team settings.
• Must be able to come to the Maumee office on the first day to collect equipment.

HOURS:

Monday–Friday 12pm–9pm.

PAY: $17per hour.

BONUS:
Eligible for up to $300 per month in monthly incentives.

• Health Insurance (Medical/Dental/Vision), HSA/FSA plans.
• Generous Paid Time Off package.
• Optional Daily Pay.
• EAP.
• 401(k) after 90 days.
• And more.

Alliance One is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

Alliance One is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at