More jobs:
Bilingual Student Advisor; Remote – Student Support
Remote / Online - Candidates ideally in
Augusta, Richmond County, Georgia, 30910, USA
Listed on 2026-06-04
Augusta, Richmond County, Georgia, 30910, USA
Listing for:
Cengage
Apprenticeship/Internship, Remote/Work from Home
position Listed on 2026-06-04
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Cengage is seeking a Tier 2 Student Advisor for a frontline customer service role within our call center. In this position, you will serve as the primary point of contact for learners, resolving issues quickly and empathically.
Key responsibilities include managing cases, providing exceptional customer interactions, and maintaining attention to detail. Ideal candidates have 1–2 years of customer service experience and are bilingual in Spanish and English. Remote work is available with the need for a reliable workspace.
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