Licensed Health Insurance Rep; Remote; Evergreen

Licensed Health Insurance Representative (Remote)

We are seeking a licensed health insurance representative to work from home and deliver exceptional service to customers through inbound and outbound calls and online channels. Candidates must hold an active resident license to sell health insurance.

• Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication.
• Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals.
• Identify opportunities for cross‑selling and upselling additional products that align with the customer’s needs.
• Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.
• Educate customers on policy options and documentation, clearly explaining the required steps or updates.
• Navigate multiple systems simultaneously while maintaining a smooth and engaging customer conversation.
• Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.
• Work from a quiet, distraction‑free home environment, maintaining professionalism in all communications.
• Deliver expert customer experiences with a positive attitude.

• Six months of customer service experience.
• Active resident license to sell health insurance.
• High school diploma or GED.
• Proficiency in fast‑paced multi‑tasking.
• Eagerness to learn new technologies.
• Passion for helping others with a patient and empathetic nature.
• Ability to pass a background check.
• Must reside in the United States or have a valid U.S. address for residence.
• Bilingual not required but encouraged.
• Military veterans are encouraged to apply.

• The base salary range is $21.00 – $22.50 per hour (pay rate will not be below the applicable minimum wage).
• Medical, dental, and vision insurance.
• Employee assistance program (EAP).
• 401(k) retirement plan.
• Paid time off, holidays, and paid training days.
• Daily Pay enrollment option for early access to pay.

United States, Ohio – Work‑at‑Home.

Concentrix is an equal‑opportunity and affirmative action (EEO‑AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting