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Technical Support HelpDesk/Support

Remote US Customer Experience Lead — Support & Coaching

Remote / Online - Candidates ideally in
Ann Arbor, Washtenaw County, Michigan, 48103, USA
Listing for: Hospitable.com
Remote/Work from Home position
Listed on 2026-06-04
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 81787 - 102521 USD Yearly USD 81787.00 102521.00 YEAR
Job Description & How to Apply Below
A leading SaaS company is seeking a Customer Advocate Lead to manage the US support team and enhance the customer experience. In this remote role, you'll focus on maintaining response times while coaching team members. Ideal candidates will have experience in customer support and strong technical abilities. The position offers a salary between $81,787 and $102,521 with benefits like 35 days off per year and mental health support.
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