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Customer Success Mgr./ CSM HelpDesk/Support

Remote Customer Success Specialist - Onboarding & Growth

Remote / Online - Candidates ideally in
Miami, Miami-Dade County, Florida, 33222, USA
Listing for: UFP Industries, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-06-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
UFP Industries, Inc. in Miami, FL seeks a Customer Success Specialist to onboard and support early customers in a B2B SaaS environment. This hands-on role involves guiding customers through their initial setup and ensuring they achieve measurable value from the platform. The ideal candidate has 3-7 years of relevant experience in Customer Success and strong communication skills. The position offers an annual salary between $60,000 and $80,000, alongside a range of comprehensive benefits including medical insurance, a 401(k) plan, and performance bonuses.
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