Remote Customer Enrollment Specialist
Lansing, Ingham County, Michigan, 48908, USA
Listed on 2026-06-04
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
-Help Clients Get Started:
Meet with clients virtually (Zoom/phone) and guide them step-by-step through the enrollment process
-Explain Benefits Clearly:
Walk clients through available coverage options in a simple, easy-to-understand way so they can make informed decisions
-Provide Friendly Support:
Answer questions, address concerns, and ensure each client has a smooth and positive experience
-Complete Enrollments:
Assist clients in filling out applications and finalizing their benefits during scheduled meetings
-Learn & Grow:
Participate in ongoing training and coaching—no prior industry experience required
-Team
Collaboration:
Work with a supportive team and leadership group focused on helping you succeed
We’re looking for someone who:
-Enjoys helping people and providing great customer service
-Has strong communication skills (we’ll help you improve even more)
-Is dependable, organized, and willing to learn
-Is comfortable using a computer, Zoom, and basic online tools
-Can work independently in a remote environment
-Brings a positive attitude and strong work ethic No prior experience in insurance or enrollment is required—we provide full training.
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