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Remote SaaS Support Specialist
Remote / Online - Candidates ideally in
Reading, Berks County, Pennsylvania, 19601, USA
Listed on 2026-06-05
Reading, Berks County, Pennsylvania, 19601, USA
Listing for:
OnBoard
Remote/Work from Home
position Listed on 2026-06-05
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
OnBoard is looking for a Customer Support Specialist I to provide tier one support for their products, including OnBoard and Govenda. In this fully remote role, you will troubleshoot software issues, deliver excellent customer service, and work in a collaborative team environment. The ideal candidate will have at least 3 years of customer support experience, especially with ticketing systems, and possess strong technical documentation skills.
This position requires availability for customer support aligned to U.S. business hours. Join OnBoard and contribute to a growing, philanthropic-minded company.
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