Call Center Agent – Smit Clean Co | Remote
Schenectady, Schenectady County, New York, 12301, USA
Listed on 2026-06-05
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, Customer Success Mgr./ CSM
Call Center Agent – Smit Clean Co | Remote
Smit Clean Co is seeking a dynamic Call Center Agent to join its customer support team. This part-time, temporary remote role offers $15.00–$26.56/hour plus benefits including flexible scheduling, on-the-job training, and work-from-home flexibility.
The successful candidate will be the first point of contact for clients, handling inbound and outbound calls, resolving inquiries, and supporting sales initiatives with professionalism and enthusiasm.
- Job Title: Call Center Agent
- Employer: Smit Clean Co
- Pay: $15.00–$26.56/hour
- Job Type: Part-Time, Temporary
- Handle inbound and outbound calls with professionalism and enthusiasm
- Provide customer support by addressing inquiries and resolving issues
- Assist clients with account management, data entry, and transaction processing
- Follow established call center protocols to ensure quality service
- Use Microsoft Office and call center software to document interactions and update records
- Support sales initiatives by identifying opportunities to promote products or services
- Fluency in English (multilingual abilities highly desirable)
- Strong communication skills with clear and confident delivery
- Proficiency in Microsoft Office and basic computer skills
- Ability to handle high call volumes efficiently with a positive attitude
- Analytical skills to assess customer needs and provide solutions
Preferred:
- Prior experience in a call center or customer service environment
- Experience with outbound calling campaigns and client engagement strategies
- Bilingual candidates with proficiency in multiple languages
- Competitive hourly pay ($15.00–$26.56/hour)
- On-the-job training provided
- Work-from-home flexibility
Smit Clean Co is committed to delivering outstanding client experiences through professional customer support. The company fosters a supportive environment where employees can grow their communication skills, contribute to team success, and create memorable customer interactions.
Application ProcessHow to Apply:
- Submit your application via Smit Clean Co’s recruitment channels.
- Highlight your customer service or call center experience.
- Shortlisted candidates will be contacted for interview.
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