Customer Service - Booking Hotels

Cyber Focus AI’s mission is to help cybersecurity professionals discover cutting‑edge opportunities in their field. We are not a staffing firm or agency. Cyber Focus AI does not hire for these roles—we use advanced technology to locate and verify them from actual employers.

Employer Industry: Travel Planning

• Salary up to $70,000 a year
• Flexible, remote work environment
• Full training and access to industry resources and tools
• Supportive team culture and mentorship
• Income‑earning possibilities based on performance
• Exclusive travel discounts and perks through industry partners

• Assist clients in selecting and booking hotel accommodations
• Provide accurate information on hotel amenities, pricing, and availability
• Respond promptly and professionally to client inquiries via phone, email, or online chat
• Maintain detailed and accurate records of client interactions and bookings
• Stay updated on hotel offerings, travel trends, and industry changes

• Strong communication and customer service skills
• Friendly, professional demeanor, and positive attitude
• Comfortable working independently and managing time effectively
• Basic computer skills and a reliable internet connection
• Interest in travel and helping clients plan memorable stays

• Previous experience in customer service, hospitality, or sales is a plus but not required

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.