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Customer Service Rep Technical Support

Remote Customer Support Lead - DTC Shopify & Gorgias

Remote / Online - Candidates ideally in
Beckley, Raleigh County, West Virginia, 25801, USA
Listing for: Paired
Full Time, Remote/Work from Home position
Listed on 2026-06-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Technical Support
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
Paired is seeking a full-time Customer Support Specialist to lead a high-performing team and enhance customer experience for DTC brands. This role involves managing inquiries via phone, email, and chat, creating SOPs, and optimizing support processes using tools like Gorgias and Shopify. Candidates should possess strong communication skills, multitasking abilities, and prior experience in a lead role. Enjoy a competitive salary and the flexibility to work from anywhere in the United States.
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