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SaaS Customer Success Lead — Onboarding & Adoption; Remote, US PST

Remote / Online - Candidates ideally in
Tuscaloosa, Tuscaloosa County, Alabama, 35401, USA
Listing for: Spektra Systems
Remote/Work from Home position
Listed on 2026-06-06
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, CRM System
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: SaaS Customer Success Lead — Onboarding & Adoption (Remote, US PST)

Spektra Systems is seeking a Customer Success Specialist to ensure smooth onboarding and adoption for Saa Sify customers. This role will focus on proactive engagement, managing the end-to-end customer lifecycle, and leading strategies to drive success.

The ideal candidate will have 3-6 years of relevant experience, strong CRM tool proficiency, and excellent communication skills. A cloud certification (Azure or AWS) is mandatory for this position which will be remote in the US, potentially transitioning to onsite.

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