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Strategic CSM SMB , Adoption & Retention; Remote

Remote / Online - Candidates ideally in
Broken Arrow, Tulsa County, Oklahoma, 74011, USA
Listing for: Bonusly
Remote/Work from Home position
Listed on 2026-06-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 68000 - 90000 USD Yearly USD 68000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Strategic CSM for SMB Growth, Adoption & Retention (Remote)

Bonusly is seeking a Customer Success Manager to oversee a portfolio of approximately 250 SMB clients and ensure their success within the Bonusly platform. This role involves managing key metrics for growth and retention, project managing customer launches, and developing engagement strategies.

The ideal candidate should have over 2 years of experience in customer success, strong project management skills, and familiarity with SaaS platforms. This is a remote position in the United States, offering a salary range of $68,000 – $90,000 per year.

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