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Remote Customer Onboarding Consultant

Remote / Online - Candidates ideally in
Lenexa, Johnson County, Kansas, 66215, USA
Listing for: BuzzTech Media
Remote/Work from Home position
Listed on 2026-06-06
Job specializations:
  • Customer Service/HelpDesk
    CRM System, Customer Success Mgr./ CSM, Client Relationship Manager, Bilingual
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Remote Customer Onboarding Consultant About This Role

Buzz Tech Media  is a digital solutions company helping businesses and professionals work more efficiently through high-quality virtual assistance and digital support services. We are seeking client‑focused Customer Onboarding Consultants to join our growing sales team. You’ll serve as a trusted point of contact during onboarding – setting expectations, coordinating next steps, and ensuring each client is satisfied with the value of our services.

Key Responsibilities
  • Welcome new clients and guide them through the onboarding process
  • Conduct virtual onboarding calls to understand client needs, goals, and workflows
  • Coordinate with internal teams to ensure accurate setup and timely service
  • Track onboarding progress and maintain detailed records in CRM systems
  • Address questions or concerns and escalation issues when needed
  • Ensure a smooth transition from onboarding to ongoing account support
What We’re Looking For
  • Experience in customer onboarding, client services, or sales is preferred but not required
  • Strong communication and relationship‑building skills
  • Highly organized with excellent follow‑up and attention to detail
  • Comfortable working in a fully remote, fast‑paced environment
  • Tech‑savvy with the ability to learn new tools and processes quickly
  • Professional, positive, and solution‑oriented mindset
What We Offer
  • Competitive base salary plus performance‑based bonuses
  • Benefits including medical, dental, 401(k), and paid time off
  • Fully remote position with structured support
  • Collaborative and growth‑oriented team culture
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