Customer Service Agent
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-06-06
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Customer Service/HelpDesk
Bilingual, HelpDesk/Support
Launch a flexible remote career helping families understand important benefit options. AO Globe Life is expanding its remote team and seeking motivated professionals who want meaningful work, professional growth, and the ability to build a long-term career from anywhere in the United States.
Full training, structured mentorship, and pre-qualified client consultations are provided so you can focus on developing your skills and supporting clients with confidence.
What You’ll Gain100% remote work environment
Flexible scheduling designed to support work-life balance
Pre-qualified client consultations — no cold outreach required
Paid training and licensing support
Long-term income potential through vested renewals
Leadership development and advancement opportunities
Supportive, mission-driven team culture
What You’ll DoConduct scheduled virtual consultations with clients through Zoom
Help individuals and families understand available benefit options
Guide clients through the enrollment process and provide follow-up support
Maintain organized digital records of client interactions
Participate in weekly training sessions and mentorship programs
Who Thrives in This RoleStrong communicators who enjoy helping others
Organized professionals comfortable working independently
Individuals confident using virtual tools and video meetings
Candidates who are coachable and motivated by personal growth
Customer service or client-facing experience is helpful but not required
RequirementsAuthorized to work in the United States
Windows-based laptop or desktop computer with webcam
Reliable internet connection
About AO Globe LifeFor more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly serves union members, credit union clients, and veterans by offering programs designed to help protect families’ financial futures.
With a growing remote-first workforce, AO Globe Life continues to build meaningful career opportunities focused on service, flexibility, and professional development.
Apply today to start building a career that combines purpose, flexibility, and long-term growth.
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