Customer Service Representative

Customer Service Representative (Seasonal, Part-Time) – Eastgate Sod | Remote Job Summary

Eastgate Sod (EGS) is seeking a dependable and friendly Customer Service Representative to support its sod cutting season, which runs from mid-March through early December
. This part-time, seasonal role averages 2–3 hours of active work per day with on-call availability during weekday business hours. The position is fully remote, offering flexibility and the opportunity to support a growing local business.

The successful candidate will answer customer calls, process orders, and provide support for both phone and web-based inquiries.

• Job Title: Customer Service Representative (Seasonal, Part-Time)
• Employer: Eastgate Sod
• Location: Remote (Cincinnati, OH area)
• Pay: $225/week
• Job Type: Part-Time, Seasonal
• Schedule: On-call availability during weekday business hours; approx. 2–3 hours/day
• Season: Mid-March to Early December

• Answer incoming customer calls regarding sod orders
• Accurately enter customer orders (phone and web support)
• Provide information on sod varieties, availability, pricing, and delivery
• Assist customers using the online ordering platform
• Communicate with the owner and sod farm manager as needed
• Process pallet returns and track credits
• Monitor and follow up on Accounts Receivable (A/R) issues

Essential:

• Professional, confident phone presence
• Reliable and responsive during agreed weekday hours
• Organized and detail-oriented
• Comfortable using computers and web-based systems
• Ability to work independently from home

Preferred:

• Prior customer service or administrative experience

• Competitive weekly pay ($225/week)
• Flexible schedule
• Work from home convenience
• Opportunity to support a growing local business
• Ideal for stay-at-home parents, semi-retired professionals, or those seeking flexible part-time work

How to Apply:

• Send a brief introduction and resume outlining your experience and availability.
• Highlight your customer service or administrative background.
• Shortlisted candidates will be contacted for interview.

TO APPLY