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Enterprise Agency CSM — Remote & Retention
Remote / Online - Candidates ideally in
Lehi, Utah County, Utah, 84043, USA
Listed on 2026-06-06
Lehi, Utah County, Utah, 84043, USA
Listing for:
Muck Rack
Remote/Work from Home
position Listed on 2026-06-06
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Account Manager
Job Description & How to Apply Below
Muck Rack is looking for a Customer Success Manager, Enterprise Agency to join their remote team in the US. The role entails driving customer retention and satisfaction for agency customers. Responsibilities include managing the full customer lifecycle, providing strategic recommendations, and identifying expansion opportunities. Candidates should have substantial experience in Customer Success within a B2B SaaS environment. Benefits include a competitive salary, remote work, and generous PTO along with various development opportunities.
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