Customer Care Representative - WFH

We’re not your average insurance team. Think people-first, flexible, and future-focused. Our mission is simple: give hardworking families the peace of mind that comes with having the right protection in place. We lean on technology, teamwork, and a growth mindset to make that happen.

We’re looking for aCustomer Care Representative —someone who loves helping people and making complicated things simple. You’ll be the friendly face (well, voice!) clients rely on whenever they have questions, need guidance, or want to feel confident about their coverage.

Keeping in touch with clients after they get their policy

Explaining benefits, answering questions, and helping with claims

Making sure clients understand exactly what they have (no confusing jargon)

Teaming up with leaders to make onboarding smooth and stress-free

Being the go-to person when clients need support

You’re a natural communicator and enjoy helping people

You’re comfortable with tech and working from home

You stay organized and on top of details

You don’t need experience in insurance—customer service skills go a long way

You’re legally able to work in the U.S. or Canada

• 100% remote work—set a schedule that fits your life
• Weekly pay plus extra incentives for great performance
• Training and mentorship that actually set you up to succeed
• A supportive, people-first culture with purpose at the center