Customer Experience Specialist

AO Globe Life is seeking motivated professionals who want to make a meaningful impact while building a flexible, remote career. In this role, you’ll help families across the United States understand and access important supplemental benefit programs through virtual consultations.

This is a mission-driven opportunity designed for individuals who value professional development, service-focused work, and long-term income growth. Whether you're starting your career or looking for a new direction, this role offers the structure, training, and support needed to succeed.

• Conduct scheduled virtual consultations to understand client needs

• Clearly explain benefit options and guide clients through the enrollment process

• Maintain accurate client records and follow-up communications

• Deliver exceptional client service while building lasting relationships

• Participate in ongoing training, mentorship, and professional development programs

• 100% Remote Role – Work from anywhere in the United States

• Flexible Scheduling – Structure your workday around your life

• Pre-Qualified Leads Provided – No cold calling required

• Vested Renewal Commissions – Long-term earning potential as your client base grows

• Comprehensive Training – Ongoing mentorship and professional development

• Career Advancement – Leadership and management opportunities for top performers

• Supportive Team Culture – Collaborative environment focused on success

• Strong communicators with a client-first mindset

• Organized, self-motivated professionals comfortable working remotely

• Individuals confident using Zoom and digital tools

• Candidates with customer service, consulting, or sales experience (helpful but not required)

• Growth-minded individuals who value mentorship and career development

• Authorized to work in the United States

• Windows-based laptop or PC with a functioning webcam

• Reliable high-speed internet connection

For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. We proudly support union members, veterans, credit unions, and professional associations—helping protect families while creating meaningful career opportunities for our remote-first team.

If you're looking for a career that combines purpose, flexibility, and long-term opportunity, we encourage you to apply and learn more about joining our growing team.