Customer Service​/Data Entry​/Processing Specialist

** Job Posting:
Temporary Customer Service/Data Entry/Processing Specialist - Lincoln, NE (Remote after Training)*
* *
* Location:

** Lincoln, NE (Remote after 1 week of in-office training)

** Pay:**  $19/hour

** Duration:
** Temporary - Approximately 12 months (not temp-to-hire)

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* Start Date:

** ASAP

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* Position Overview:

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* We are seeking a detail-oriented, professional, and reliable individual to join our team in a combined Customer Service/Data Entry/Processing role. This temporary position supports our dental provider network, ensuring accuracy, efficiency, and excellence in every interaction. After an initial week of on-site training in Lincoln, NE, you will work remotely within Nebraska.

** What You'll Do:*
* + Serve as the primary contact for dental providers regarding participation status, credentialing, and contract questions via phone and email.

+ Process provider applications, credentialing requests, and update provider records as needed.

+ Respond to provider and member inquiries with professionalism, accuracy, and timeliness using phone, email, and voicemail.

+ Handle queue-based tasks including provider adds, terminations, fee schedule updates, and contract maintenance.

+ Review and submit audits, ensuring all documentation meets compliance and credentialing standards.

+ Support specific provider groups, managing all related communications and requests.

+ Collaborate with internal teams and network leasing partners to ensure data accuracy and correct contract processing.

+ Investigate and help resolve provider and member complaints, working with the Compliance team as needed.

+ Attend team meetings and stay current on processes, policies, and industry regulations.

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* Qualifications:

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* + Experience in customer service, data entry, provider support, or processing roles preferred.

+ Strong attention to detail and organizational skills.

+ Excellent verbal and written communication skills.

+ Proficiency with technology and remote work tools.

+ Ability to learn quickly and work independently.

** Other Details:*
* + Must be based in Nebraska.

+ Position is remote after initial in-office training week in Lincoln, NE

_We look forward to hearing from you!_

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.  ()  for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce.

Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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