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HelpDesk/Support

Remote EMR Customer Success Specialist

Remote / Online - Candidates ideally in
Post Falls, Kootenai County, Idaho, 83854, USA
Listing for: Optomi
Remote/Work from Home position
Listed on 2026-06-07
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A healthcare software consultancy is looking for a remote Customer Success Associate to act as the primary liaison for clients using an EMR/home care management platform. Responsibilities include guiding clients through software implementation, managing customer relationships, and collaborating with internal teams to ensure user satisfaction. Ideal candidates should have experience in home care operations and familiarity with EMR software, compliance regulations, and customer facing roles.

This position is fully remote and requires strong communication and problem-solving skills.
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