Third Party Collection Specialist

About the Company

Unifin Inc is a BPO company with multiple operations in North America, Latin America, and Asia Pacific Region. We are looking for an extraordinary talent who will be part of our unique and diverse team. Are you passionate about company where opportunities are unlimited? Do you love taking challenges and making your brilliant ideas into reality?

As a Collection Specialist
, you are expected to contact clients and collect outstanding payments. You are to patiently and professionally communicate with customers in order to encourage them to pay their debts. You will strike a balance between maintaining trustful relationships and ensuring timely payments.

For you to become a successful candidate for this role:

• At least 9 months of BPO - Collections experience in International accounts
• Must be capable of using dialers.
• Must have proven account management experience.
• Familiar with collection laws and regulations.
• Excellent verbal and written communication skills and good customer service orientation must be possessed by the candidate.

• Operating System - At least Windows 11 OS installed
• Processor - At least a 2.0 GHz, 64-bit processor (Intel Core i5 or higher)
• Memory (RAM) - Minimum of 8 GB RAM
• Storage - At least 80 GB free hard drive space
• USB Ports & Peripherals - At least one available USB port | USB headset (combined microphone and headphones) with noise-canceling feature
• Internet Connection - Internet access via cable or fiber only (DSL, satellite, or wireless connections are not permitted) | Minimum download speed of 75 Mbps | Minimum upload speed of 75 Mbps | Must be hardwired directly to the PC or laptop (Wi-Fi/wireless not allowed)