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HelpDesk/Support Customer Service Rep

Member Advocate & Support Specialist — VIP Customer Care

Remote / Online - Candidates ideally in
Kenai, Kenai Peninsula Borough, Alaska, 99611, USA
Listing for: NOCD Inc.
Remote/Work from Home position
Listed on 2026-06-07
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A telehealth service provider is seeking a Support Specialist to enhance Member experiences by addressing inquiries and resolving issues. This role involves establishing rapport with Members, educating them about the NOCD services, and managing complex concerns with thoroughness. Applicants should possess excellent communication skills, empathy, and proficiency in technology. The position requires flexibility to accommodate shifts, including weekends and holidays.

This opportunity offers comprehensive benefits and encourages compassionate support in a remote work environment.
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