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Customer Service Rep Bilingual HelpDesk/Support

Remote Customer Support Specialist — Empathetic & Process‑Driven

Remote / Online - Candidates ideally in
Hoover, Jefferson County, Alabama, USA
Listing for: PeopleJoy
Remote/Work from Home position
Listed on 2026-06-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 48000 - 58000 USD Yearly USD 48000.00 58000.00 YEAR
Job Description & How to Apply Below
People Joy is seeking a Customer Support Representative to assist clients navigating education assistance programs. This fully remote role includes responding to inquiries, resolving issues, and ensuring a high level of client satisfaction. Ideal candidates possess strong communication skills, attention to detail, and empathy for borrowers experiencing financial stress. With a competitive salary between $48,000 and $58,000, this position emphasizes teamwork and continuous improvement, fostering a supportive and dynamic work environment.
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